Privacy Policy

Last updated: January 2026

This Privacy Policy explains how ECOM DISTRIBUTION LTD (“we,” “us,” or “the Company”) collects, uses, discloses, and protects information when you visit our website or engage our services.

Information we collect

We collect information you provide directly, such as your name, email address, company name, and any details submitted through contact or inquiry forms. We also collect information automatically through cookies and similar technologies, including IP address, browser type, pages visited, and referring URLs.

If you become a client, we may collect additional business information necessary to deliver services, such as store URLs, advertising account access, and analytics data you authorize us to view.

How we use information

To respond to inquiries and provide requested information about our services
To deliver, maintain, and improve services for active clients
To send newsletters and marketing communications, where you have opted in
To analyze website usage and improve site performance and content
To comply with legal obligations and enforce our agreements

Cookies and tracking technologies

We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. You can control cookie preferences through the cookie consent banner or your browser settings. See our Cookie Policy for full details.

We do not sell personal information. We may share information with service providers who support our operations (such as hosting, analytics, and email delivery platforms) under confidentiality obligations, or where required by law, subpoena, or legal process.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions that do not result in a client relationship are generally retained for a limited period before deletion.

If you are located in the European Economic Area, you have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability and to object to processing. To exercise these rights, contact us at support@ecomdistribution.org. You also have the right to lodge a complaint with your local data protection authority.

Your rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale or sharing of personal information — though we do not sell personal information. To submit a request, contact support@ecomdistribution.org. We will not discriminate against you for exercising these rights.

Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website and services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

International data transfers

As a US-based company, information we collect may be processed and stored in the United States. Where required, we rely on appropriate safeguards for international data transfers.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.

Contact us

ECOM DISTRIBUTION LTD
Suite 1, Milton Keynes Business Centre, Linford Wood, Milton Keynes, England, MK14 6GD
Email: support@ecomdistribution.org

Questions about this policy? Contact us at support@ecomdistribution.org.